× Email delivery is temporary disabled.
- Thread starter Carlo
- Start date
twisted1919
Administrator
Staff memberThanks, I checked the wiki you sent, but my case does not seem to be in any of the listed circumstances, although I am still new to Mailwizz.
1. You have no active delivery server.
All servers in backend are listed as active. Only I did not create any Email box monitor
2. You have one/more active delivery servers but they are over the hourly quota
I have unlimited quota
3. You have a valid delivery server but you have set some sending quota for the customers and that particular customer reached it.
I don't think so + the user is marked as active + I tried with my personal user (I never sent a newsletter) and it does not work as well
4. You have a valid delivery server but the customer is in a group that has certain sending quota and he just reached it.
I really don't think so, how can I check this?
5. You only have delivery servers for campaigns (the Use for flag from the delivery server is set to campaigns).
No it's set for all
6. Your customers are set in a group that is not meant to reset the sending quota for a fresh start once it has been reached.
Again I am not aware that the user reached the quota.
So what should I do at this point?
Let me know, thanks a lot, Carlo
1. You have no active delivery server.
All servers in backend are listed as active. Only I did not create any Email box monitor
2. You have one/more active delivery servers but they are over the hourly quota
I have unlimited quota
3. You have a valid delivery server but you have set some sending quota for the customers and that particular customer reached it.
I don't think so + the user is marked as active + I tried with my personal user (I never sent a newsletter) and it does not work as well
4. You have a valid delivery server but the customer is in a group that has certain sending quota and he just reached it.
I really don't think so, how can I check this?
5. You only have delivery servers for campaigns (the Use for flag from the delivery server is set to campaigns).
No it's set for all
6. Your customers are set in a group that is not meant to reset the sending quota for a fresh start once it has been reached.
Again I am not aware that the user reached the quota.
So what should I do at this point?
Let me know, thanks a lot, Carlo
twisted1919
Administrator
Staff memberWhat type of delivery server are we talking about here ?
What version of php do you use in your web server (see backend > misc > php info)
What version of php do you run in command line? (if you added your cron jobs like /usr/bin/php then run in console: /usr/bin/php -v to see your command line version, if you used other php binary path, then use that path and the -v flag to show you the info from command line).
My hunch is that maybe you have a different version of php in your web servers vs the one from command line.
What version of php do you use in your web server (see backend > misc > php info)
What version of php do you run in command line? (if you added your cron jobs like /usr/bin/php then run in console: /usr/bin/php -v to see your command line version, if you used other php binary path, then use that path and the -v flag to show you the info from command line).
My hunch is that maybe you have a different version of php in your web servers vs the one from command line.
