403 error - Forbidden when trying to create campaign

[rritz]

I am trying to create a campaign. I can reach step 3 and test the template, the emails to the test addresses actually go out.

I then click save and next, or save template changes, and I get:
403 Forbidden
A potentially unsafe operation has been detected in your request to this site.

anyone who knows what's happening?

I just found out that going all the way down and clicking on Confirmation arrow will take me to the next page. But then I am not sure my template was saved.
Can I view the campaign without going back into creation process? Preview the email that is going to be sent out?

 

[twisted1919]

@rritz - this is mod security on your host who doesn't like the request and blocks it.
Disable it.

 

[rritz]

mod_security on the server is off ... but I now found out by chance .. this is an app in my WP installation on same server. Called Wordfence (security) ... I never thought of that.
Thank you anyway, if not for your reply I wouldn't have looked at server logs and wouldn't have found

 

[Ann]

If any one is facing or seeing 403 Forbidden page after installation of your MW on CWP Control WebPanel go to Mod Security menu and select the domain name and on action tab move the on to off

 

[andreatabiou]

where do I found the mod security?

 

[twisted1919]

where do I found the mod security?

In your CPanel, there has to be a setting to disable it:

How to enable/disable ModSecurity for your domains in cPanel - PlotHost

In the latest versions of cPanel, you have the ability to disable/enable ModSecurity from your cPanel account.

www.plothost.com

 

[andreatabiou]

I can't find mod security in my Cpanel

 

[twisted1919]

@andreatabiou - ask your hosting. Tell them you try to create a html template and when you "POST" it, you get that error.