Abuse Reports

[Michael Wilding]

I just saw on a campaign that someone unsubscribed via submitting an FBL report. However when I go into the backend and check the Abuse Report Logs there is nothing there, I assume there should be?

 

[twisted1919]

These are two different things.
FBL reports are sent from ISPs while Abuse Reports must be first filled in by subscribers in order for you to see them in that list.

 

[Michael Wilding]

Ah okay, where do they fill in those reports?

 

[twisted1919]

See your email headers so that you'll get the url where they are pointed

 

[Michael Wilding]

aha I see