Amazon SES web api cannot send the confirmation email

[eneropone]

Hello MailWizz team :

When adding Amazon SES web api , and try to validate the server, I've got a response saying that cannot send the confirmation email using the data you provided.

Here is a transcript of the error message:

Error executing "SetIdentityFeedbackForwardingEnabled" on "https://email..amazonaws.com"; AWS HTTP error: cURL error 6: Could not resolve host: email..amazonaws.com; Unknown error (see http://curl.haxx.se/libcurl/c/libcurl-errors.html)


What I have done so far:


1.Create new iam user.
2. give it power user access
3. generate new api keys
4. Verified domains.(DKIM Settings)
5. Set a custom Mail From domain. This will allow Amazon SES to mark emails as “coming from” your domain rather than from Amazon.


What could be the cause of problem?

I enter "email-smtp.eu-west-1.amazonaws.com" as Hostname, is this correct?


Thank you.

 

[AdBuddies]

Did you activate the SNSfullaccess also? Besides the SESfullaccess?

 

[AdBuddies]

User privlegies IAM

 

[AdBuddies]

I enter "email-smtp.eu-west-1.amazonaws.com" as Hostname, is this correct?

Depending on what region you use, check smtp settings in SES Console.

 

[eneropone]

User privlegies IAM

Thank you. AdBuddies

These are all done,but still can't verify.

 

[twisted1919]

I enter "email-smtp.eu-west-1.amazonaws.com" as Hostname, is this correct?

Depending on what region you use, check smtp settings in SES Console.

This. Check this first and foremost:


If you still have issues afterwards, then just open a support ticket ( https://forum.mailwizz.com/support-tickets/open ) and include your app backend url and login and also amazon ses login and i'll take a look

 

[eneropone]

it need power user access and added it in mailwizz.

Excellent customer service. My problem has been solved

 

[saeed_anwar]

Cannot send the confirmation email using the data you provided

When adding Amazon SES web api , and try to validate the server, I've got a response saying that cannot send the confirmation email using the data you provided.

how to solve this problem?

 

[ghimes]

Hello,

When adding Amazon SES web api , and try to validate the server, I've got a response saying that cannot send the confirmation email using the data you provided.

how to solve this problem?

Did you follow to the letter this article steps: https://kb.mailwizz.com/articles/adding-a-new-amazon-ses-delivery-server-web-api/

Cosmin

 

[saeed_anwar]

my problem solved with changing port numbers. my email address is already verified. however i did the above process for another gmail address for bounce server once select it in delivery server they not accepting then i did the above process to verify my bounce server gmail id and now its working fine.

appreciated urgent response

 

[ghimes]

Hello,
Can you please open a support ticket with login credentials to your application backend?

Cosmin

 

[under]

Same problem here after studying
https://kb.mailwizz.com/articles/adding-a-new-amazon-ses-delivery-server-web-api/

The log is:

Error executing "SendRawEmail" on "https://email.eu-central-1.amazonaws.com"; AWS HTTP error: cURL error 6: Could not resolve host: email.eu-central-1.amazonaws.com; Unknown error (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://email.eu-central-1.amazonaws.com

Note: i'm in sandbox so publish in production could solve?

 

[twisted1919]

Could not resolve host: email.eu-central-1.amazonaws.com

Your hosting server cannot translate this name into an IP address, so this is a local DNS issue which your hosting should fix.

 

[under]

Thanks for the reply.
I checked with the hosting support and it’s not the problem. Any idea how to solve?
Thanks.

Note: i'm in sandbox so publish in production could be the solution?

 

[twisted1919]

I checked with the hosting support and it’s not the problem

There's no way for this to not be a problem from your hosting environment. What was their answer?

 

[twisted1919]

i'm in sandbox so publish in production could be the solution?

Nope, this does not matter.

 

[under]

Sorry, this is a serious misunderstanding.

My problem is not related to the addition of the SES API server which went well but in the submission of the subscription form of the list.

So I often get the error on the form

if I try again after a second it goes well.
So I don't understand what is the problem

For the end i need also an information: using Amazon SES do i need also enable these sending/tracking domain and SPF/Dkim?

Create the first sending domain
Create the first tracking domain
SPF/Dkim (/backend/settings/spf-dkim)


Really thanks.

 

[under]

Sorry if i'm stupid but this is very important to understand!

 

[laurentiu]

For the end i need also an information: using Amazon SES do i need also enable these sending/tracking domain and SPF/Dkim?

No you don't need to create these.

 

[twisted1919]

So I don't understand what is the problem

This happens when MailWizz cannot select a delivery server for sending your email, and this can happen for multiple reasons.
Please see https://kb.mailwizz.com/articles/ca...borting-until-a-delivery-server-is-available/ for a list of potential reasons.

Additionally, go to backend > misc > application log, empty the log, then trigger this error again, then go back to the log, this time you will see the actual error logged.

Note: i'm in sandbox so publish in production could be the solution?

Thinking about this more, your issue might be you're in sandbox and you try to send to an email address that is not verified in sanbox and the email cannot go out, so getting production access will fix this.