Autoresponders series

[iancu.marcel]

I created a series of autoresponders in the same campaign:
- Autoresponder (0 minute/after-subscribe) Sent (100%) - sent
- Autoresponder (2 days/after-subscribe) Sending (0%)- don't sent

Why?
Thanks

 

[twisted1919]

Did those two days passed?

 

[iancu.marcel]

Yes, 3 days.

 

[twisted1919]

Can you tell me how many autoresponders you have right now ?
Can you try to set Backend -> Settings -> Cron -> Campaigns at once = 50 ? If that unblocks the things, have a look at: https://forum.mailwizz.com/threads/process-regular-campaigns-and-autoresponders-separately.5/

Thanks.

 

[iancu.marcel]

I have 14 autoresponders in 3 lists
My Backend -> Settings -> Cron -> Campaigns at once = 25

 

[twisted1919]

PM me with a backend login to your app then so that i can take a look there.

 

[chkuo]

I had the same problem, how to resolve it?

 

[iancu.marcel]

Nothing?
I opened a ticket with backend login.
Thanks

 

[chkuo]

I opened a ticket with backend login.
Thanks.

 

[Andy W]

It would definitely be better if these kind of messages were updated with the solution. It would save customers and admin from duplicating the same things over and over again.