Autoresponders

[Leo Thompson]

Hi,
I have a problem with my emails.
I've made 6 autoresponder emails, but only 1 of them is sending, and the delivery is 100%.
The other 5 emails are stuck on "sending" (0%) and delivery is 0%.

By the way, 1 month ago I made 6 autoresponders and they were working fine and sent it 100%.
3 days ago, i made others and paused the old ones, and since then its not working..

Waiting for your help! Thank you!

 

[twisted1919]

@Leo Thompson - try this: https://kb.mailwizz.com/articles/autoresponders-dont-send/

 

[Leo Thompson]

I've tried it allready. i put there a 100 and its still not working...

 

[hostbox]

I have a similar problem. I have 11 autoresponder, of which only run 10. Last created autoresponder - do not run. I configured limits.
http://prntscr.com/c3vwih

But it did not help

 

[hostbox]

I've tried it allready. i put there a 100 and its still not working...

Try run in console:

php ......apps/console/console.php send-campaigns --campaigns_type=autoresponder --verbose=1

Your autoresponder is in the output?

 

[Leo Thompson]

@hostbox @twisted1919
This is the campaign , for some reason we have 0 subscribers.
What can i do ?

 

[hostbox]

I have just as well. I have not found a fix

 

[twisted1919]

For both of your, AR are sent to only subscribers that are added in the list AFTER the AR has been created.

 

[Leo Thompson]

@twisted1919
i have AR for the first week when i have a new subscribers.
its starts from the second day.
the 2nd day is sending emails correctly , the problem is from the 3rd day and the rest that not sending.

 

[twisted1919]

@Leo Thompson - PM me with backend login to your app and tell me what AR doesn't work so that i can try it myself.
But please update to latest version first.

 

[hostbox]

For both of your, AR are sent to only subscribers that are added in the list AFTER the AR has been created.

Maybe somehow make it so that AR has sent letters to subscribers that is already in the list?
Can make changes to a file? Maybe to change SQL query..

 

[twisted1919]

Can make changes to a file? Maybe to change SQL query..

You can run a query to update the "date_added" column from list_subscriber table for that given list:

UPDATE mw_list_subscriber SET date_added = NOW() WHERE list_id = X;

 

[hostbox]

You can run a query to update the "date_added" column from list_subscriber table for that given list:

UPDATE mw_list_subscriber SET date_added = NOW() WHERE list_id = X;

One list attached 6 AR (which already went letters). If I change "date_added", then the old AR will send the letter again (and this is unacceptable)

 

[hostbox]

http://prntscr.com/c6t922

 

[hostbox]

strangely, no one had such problems with AR?