bad gateway marged list

[Dima108]

Hello!
I start emailing the list by 5000 and 9500 subscribers. When they merge, the script produces an error of "bad gateway "
how to fix this?

 

[twisted1919]

What's the number of "Copy subscribers at once" from /backend/index.php/settings/customers/lists ?

 

[Dima108]

500

 

[twisted1919]

Ok, could you try with 100 and see if it makes any difference ?

 

[Dima108]

Why do you write that i need to fix 100. Logically, this amount needs to be increased?
Anyway not 100 not 10,000 did not help. Does not matter "bad gateway "

 

[twisted1919]

Does not matter "bad gateway "

Then the only solution is to increase the timeout values on your web server.

 

[Dima108]

Those I need to contact my hoster? To increase my timeout?

 

[twisted1919]

@Dima108 - Yes, exactly.

 

[Dima108]

@Dima108 - Yes, exactly.

Hello!
I asked the hoster. What is my timeout time. They answered me 60 seconds. But the message "bad gateway " comes much earlier. After about 20-30 seconds.
same when exporting lists

Can this be explained?

 

[Dima108]

The problem is resolved.

Ok, could you try with 100 and see if it makes any difference ?

this method helped