Bounce with SES

[Ndworman]

I'm seeing emails show up in my suppression list on AWS, but my bounce stats show ZERO on my campaigns. Am I correct that SES bounces are handled automatically?

I'm using SES as my delivery server through the Secret Access Key as specified in your tutorial.

 

[twisted1919]

Am I correct that SES bounces are handled automatically?

If you did it like shown at https://www.mailwizz.com/kb/adding-a-new-amazon-ses-delivery-server-web-api/ then yes, everything will be handled automatically. Just keep in mind, MailWizz needs email addresses to be verified NOT full domains, so make sure you verify your email addresses not your domains. MailWizz will use verified email addresses to create sns topics and associate them for processing.

 

[Ndworman]

Yes, my email addresses are verified.

To be clear - I should not expect to see bounce stats in the campaign stats.

 

[twisted1919]

Yes, my email addresses are verified.

Awesome.
can you also please check the SNS area and see if SNS Topics have been created and they have URLS pointing to your domain?

 

[Ndworman]

I think the SNS is pointing to the wrong place on my domain. Where should it point?

 

[Ndworman]

The "end point" is to another mail package I had once tried. (Sendy)

 

[twisted1919]

Gotcha, my advice is to remove the SNS topics from aws, and remove the delivery server from mailwizz as well, then add it again following the tutorial. It should create a new SNS topic which will point to your MailWizz app. The SNS Topic name is also specific to MailWizz, its name is something like MWZHANDLER_X_ where _X_ is your server id.

 

[Ndworman]

Will do! Thanks

 

[Ndworman]

Sorrry. I noticed this one is already there. Should there be more than one?



I will delete the Sendy ones.

 

[twisted1919]

@Ndworman - I see your SNS uses http and your site runs under https and redirects the http traffic to https, so you'll have to either modify your SNS manually or remove and add your delivery server once again. And make sure you access your mailwizz app under https as well and that from backend > settings > system urls, you save your changes and the values there use https after you save them.