Bounces not showing up when using Sparkpost

[Eric535]

I just started using sparkpost on two different installations. I dont see any records of bounces ever since I started using it.

 

[twisted1919]

Can you check SparkPost and see if the webhooks were successfully registered in their dashboard ?

 

[Eric535]

@twisted1919 No webhooks were created on both sparkposts accounts. See snapshot.

 

[twisted1919]

Hmm, i assume those servers are of type SparkPost web api, right ?

 

[Eric535]

@twisted1919 Yes. Sparkpost API. See Snapshot.

I even followed the MW setup instructions on the sparkpost website. See link https://www.sparkpost.com/docs/integrations/mail-wizz/

 

[twisted1919]

@Eric535 - weird, when you add such server it creates the webhooks automatically for you.
Can you try adding them again?

 

[Eric535]

@Eric535 - weird, when you add such server it creates the webhooks automatically for you.
Can you try adding them again?

@twisted1919 Sure. How do I add them?

 

[Eric535]

@twisted1919 Sorry I thought you were asking me to manually add the webhooks. So I did another sparkpost delivery server and there are still no webhooks in the sparkpost admin.

 

[twisted1919]

@Eric535 - That's very interesting. Do you think you can PM me with FTP and app login/url so i can look into this ?

 

[Eric535]

So i had to create the API for sparkpost and make sure that all permissions were checked. Then i created the delivery server again and Voila. The webhooks appeared . Thanks to @twisted1919 for figuring it out.