but Recipients is empty

[xlaber]

Letters are sent, openability is considered, but Recipients is empty, what could be the reason? I am sending via SMTP.
Moved to a new server, the database I use remote, maybe because of the overhead something was damaged?
http://skrinshoter.ru/s/100417/1Dfz7pra?a

 

[twisted1919]

If you click on the 0 number of recipients and you are taken to the details page, do you see the records there?
i am asking because we cache data for 5 minutes, so the number of recipients will be updated soon

 

[twisted1919]

Btw, from what i see on the page, you're using a super old version, can you upgrade ?

 

[xlaber]

If you click on the 0 number of recipients and you are taken to the details page, do you see the records there?
i am asking because we cache data for 5 minutes, so the number of recipients will be updated soon

"Sending quota" also does not change, but if through through the "test template", then changes

Btw, from what i see on the page, you're using a super old version, can you upgrade ?

1.3.8.3 - Now update

 

[twisted1919]

@xlaber - yeah, please update to 1.3.9.6 and let's see then if the issue persists.

 

[xlaber]

@xlaber - yeah, please update to 1.3.9.6 and let's see then if the issue persists.

I updated it, it still does not work. Sends only one recipient. Status "Processing (0%)"

 

[xlaber]

I think that the error appeared because of the server's pernos, if I delete the script, then I will install it again and restore the database, the mailings will continue to be sent? (Now several automatic series of letters)

 

[twisted1919]

@xlaber - don't delete the script, PM me with backend login to your app and let me have a look.