Campaign Template Not Saved

[Jukkis]

When I go to All Campaings/{Campaign Name} and then go to Templates 'Tab', select 'Change/Select Template' and then click 'Save Changes', the template is not saved to the campaign. I.e. when I go again Campaigns to open the campaign, the template is empty.

Furthermore if I create a template and add to the template body tags [COMPANY_NAME], [UNSUBSCRIBE_URL] etc. when then using 'Send Test Email Using This Template' the tags are not populated. Wonder why?

 

[twisted1919]

@Jukkis - When you click Change/Select template, you have to actually finalise the action by importing the template from your gallery into the campaign. Once this is done, the template can be edited in the campaign without issues.

Furthermore if I create a template and add to the template body tags [COMPANY_NAME], [UNSUBSCRIBE_URL] etc. when then using 'Send Test Email Using This Template' the tags are not populated. Wonder why?

That's expected, send a test campaign if you want those tags populated