Hello,
I have a really annoying issue where my campaigns become paused like if they reached a maximum quota.
That happens every 24h or so... And I think the issue occurs just passed midnight.
I will need to double verify this.
And that happens no matter if I just have one or multiple campaigns running.
Now, check this out:
1- Everytime I try to unpause my campaigns, they get back to the paused status.
2- BUT as soon as I reset the sending quota of the customer (me), even if the group where I reside in has NO quota limits, the campaigns restart!!!
Whhhaaaatt???
That is pretty wicked...
So, no quota specified (i.e.: unlimited email sending)
Then when we reset the quota, that unstuck the campaigns.
So I really don't know if this is an official bug... it looks like it is one.
But of course, I'm not the expert
Would love to know what is causing this because
from now on, I always need to reset my quota
even if I didn't specify any for myself.
Thanks.
I have a really annoying issue where my campaigns become paused like if they reached a maximum quota.
That happens every 24h or so... And I think the issue occurs just passed midnight.
I will need to double verify this.
And that happens no matter if I just have one or multiple campaigns running.
Now, check this out:
1- Everytime I try to unpause my campaigns, they get back to the paused status.
2- BUT as soon as I reset the sending quota of the customer (me), even if the group where I reside in has NO quota limits, the campaigns restart!!!
Whhhaaaatt???
That is pretty wicked...
So, no quota specified (i.e.: unlimited email sending)
Then when we reset the quota, that unstuck the campaigns.
So I really don't know if this is an official bug... it looks like it is one.
But of course, I'm not the expert
Would love to know what is causing this because
from now on, I always need to reset my quota
even if I didn't specify any for myself.
Thanks.
