[Connection refused #111] (code: 0) - How can I solve?

[Outmaster]

How can I solve this?

I contact globat.com (the hosting company) but they don't understand what I want...

Here is a transcript of the error message:
Connection could not be established with host smtp.globat.com [Connection refused #111]
Log data:
++ Starting Swift_SmtpTransport
!! Connection could not be established with host smtp.globat.com [Connection refused #111] (code: 0)

 

[twisted1919]

 telnet smtp.globat.com 25
Trying 66.96.145.100...

So port 25 is closed.

But:

telnet smtp.globat.com 587
Trying 66.96.145.100...
Connected to smtp.globat.com.
Escape character is '^]'.
220 ESMTP Mon, 20 Jul 2020 09:04:30 -0400: UCE strictly prohibited

port 587 is open, so make sure you se that port for connections. With or without TLS, one should work.

 

[Outmaster]

Not working

 

[Outmaster]

And I tried also starttls;
!! Connection could not be established with host smtp.globat.com [Unable to find the socket transport "starttls" - did you forget to enable it when you configured PHP? #32594] (code: 0)

 

[twisted1919]

What is the message you got when you used port 587 with tls and without?

 

[Outmaster]

same...

Connection could not be established with host smtp.globat.com [Connection refused #111]
Log data:
++ Starting Swift_SmtpTransport
!! Connection could not be established with host smtp.globat.com [Connection refused #111] (code: 0)

 

[twisted1919]

This means the issue is local on your server because i can connect to that server just fine. So i'd say you should contact your hosting about the issue.

 

[Outmaster]

what should I ask them to check?

 

[Outmaster]

Just wanna make sure we're on the same page, when I'm saving the data -all good, the issue appears when I'm trying to validate the server.

 

[ghimes]

We are on the same page. Stick with @twisted1919 advice. Your hosting is blocking outgoing communications.

This means the issue is local on your server because i can connect to that server just fine. So i'd say you should contact your hosting about the issue.

Cosmin

 

[Outmaster]

Thanks! - Solved!

 

[Mastikalinja]

Thanks! - Solved!

Can you tell us how did you solve it ?

Thanks

 

[twisted1919]

Can you tell us how did you solve it ?

Most likely with his hosting company help, since this is something only they control.

 

[Mastikalinja]

Most likely with his hosting company help, since this is something only they control.

Its happen many times during the campaign send, in 40% cases, some emails are sended and other I got this error, sometimes I got [Connection refused #111] and sometimes [Connection refused #110]