Email clipped ! After upgrade CKeditor

[Shehab Ahmed]

Recently i buy a mailwizz script from codecanyon. After installation i able to run my 1st campaign without any issue but always get a notice in my backend area http://s32.postimg.org/8v80igjmd/tosltd_6.jpg
The extension "CKeditor" needs updating from version 1.0 to version 1.2.3!

After complete my 1st campaign i update it from extension section. Then i run my 2nd campaign with same template but notice all email show clipped in gmail . I was shocked !
Then i check template and notice my 52 lines template codes show now 4086 lines !

http://s32.postimg.org/kzn9zfwid/tosltd_7.jpg see this image

I try again and again but face same issue. Automatically template show more code and email size go more then 200Kb .
Dear admin Please see this topic.I think it;s a bug . Please fix it soon

 

[twisted1919]

Can you attach here the email template that you import in the app ?

 

[Shehab Ahmed]

Attached .

 

[twisted1919]

@Shehab Ahmed - The file you attached has 3441 lines. And by the look of it, it seems it has been created with an external editor then added in mailwizz.
It is also not a valid html document, the tags are spread in the entire document.

Point is, use a decent template and will work fine. mailwizz itself doesn't push any additional content in your templates when you add them.

 

[Shehab Ahmed]

Reinstall script and then all ok but ckeditor make problem. see this image

This is my current template editor or create interface. Only code viewable ! If you wish i can provide you my admin login access for test .

 

[twisted1919]

@Shehab Ahmed - You see how the message above says CKeditor needs upgrading? Do that and then you'll have the editor...

 

[twisted1919]

You do it from backend > extend > extensions area.

 

[Shehab Ahmed]

I do this last 2 time but when it upgraded then face email clipped issue. Do you able to help me about this topic and test my problems? Also another thing
Is it possible to change unsubscriber link like that
my current unsubscribe link show http://app.mydomainxx.com/index.php/lists/ox88ss1rjdbc33/unsubscribe/vh169dwlxdddba/nn279hz6k0265
I want to show http://otherdomanorclientdomain.com...bc33/unsubscribe/vh169dwlxdddba/nn279hz6k0265

 

[twisted1919]

@Shehab Ahmed - mailwizz doesn't insert garbled html so you should not have the clipped content issue. I know that this issue also appears when using certain browser extensions to fill in the forms, so try disabling all your form extensions from your browser and see if that is the cause.

Related to the unsubscribe link, see https://forum.mailwizz.com/threads/what-tracking-and-sending-domains-actually-are.425

Thanks.

 

[Manos]

This is actually a problem by some browser plugins... haven't nailed which one so far but I noticed the same problem using Chrome

 

[frm.mwz]

This is actually a problem by some browser plugins... haven't nailed which one so far but I noticed the same problem using Chrome

We could start a bet,
but even without one,
it might just be ABP or NoScript.

 

[Manos]

...I have neither of them.

 

[frm.mwz]

...I have neither of them.

Yeah, it was late, sorry, of course, I have them both, in various browsers (FF, Chrome, Dragon), and do not have the problem as described in the thread, so it seems it is !not! those two, hence the amended 'not' above

Could it be some form of an 'insert' problem, as if CRLF are added somehow when saving or transitioning the content from one stage to another in the app?

 

[kattapug]

I have the same problem with Crome, I use Crome V50.0.2661 and I have a few extensions installed. When I open CKEditor I have about 4000 lines of code.
Safari on MAC V9.11 I have the same problem in the CKeditor there is about 3000 line of code.
I have a clean version of FireFox 45.0.2 and do not have the issue.
I have a clean version of IE Edge V25.10586 and no issue again.
Therefore, it must be some extension causing the problem so it is best to use clean version of a browser.
Hope this helps.