Email subject repeated in Preheader box.

[Megat ahmad mustaqim]

Hi,
Anyone faced the same issue?
What I set,


What I receive, email subject is repeated in "Preheader". And the preheader should be "Nestlé Baby Club Rewards Program Updates"

 

[laurentiu]

Hi,
Anyone faced the same issue?

I just tested and seems that it's working correctly.

 

[Megat ahmad mustaqim]

Can you test in Microsoft Outlook?

 

[laurentiu]

Can you test in Microsoft Outlook?

I tested and it's working.

 

[Megat ahmad mustaqim]

Hi,
Thanks for testing, what about the "online version.........." that one is the content right?
Can we remove from preheader?

 

[ghimes]

That was answered by @twisted1919 in the support ticket #R9YNSUO5.

Cosmin

 

[Megat ahmad mustaqim]

Hi,
This is the answer for the repeated subject in the preheader. I can accept this.
"There is nothing we can do about this, mailwizz doesn't repeat the subject in the preheader part, it's your email client that shows the email this way."

But what about this?

 

[twisted1919]

But what about this?

It's the same thing, It's not something we can control, just enter a longer preheader to cover the entire line.