Emails are Not Receiving on Hotmail Sending from MailWizz

[munimwyne]

Hi members,

My mail server is successfully sending emails on Google, Yahoo and Hotmail IDs.

Emails are landing in gmail and yahoo IDs but not in hotmail.

Mail Wizz is showing that Email is sent successfully to xxxxx@hotmail.com but I am unable to receive the email.

Here is the sending score tested on mail-tester.com


Here is MailWizz screenshot. I had even tried different hotmail IDs.



What could be the possible reason for this.

Your help would be appreciated.

Thank you!

 

[munimwyne]

@twisted1919 Can you please answer this?

 

[laurentiu]

@munimwyne - Maybe email arrives in spam folder or in promotional folder, can you check this ?

 

[munimwyne]

@munimwyne - Maybe email arrives in spam folder or in promotional folder, can you check this ?

Yep! I have checked all folders. Emails are not landing in any folder

 

[twisted1919]

Mail Wizz is showing that Email is sent successfully to xxxxx@hotmail.com

if mailwizz says this, it means it has been able to send the email to your smtp server.

What could be the possible reason for this.

Check your smtp server logs, only those can say what is going on. That's where the issue is.

Yep! I have checked all folders. Emails are not landing in any folder

This is because your smtp server doesn't deliver them at all most likely. So again, check the server logs.