Error 500 setDeliveryFor()

[andreamarucci]

Hello, when I try to send a test campaign I get this error

Error 500!
Call to a member function setDeliveryFor() on boolean

Can you help?

 

[twisted1919]

Hi,

This issue is fixed in the dev version which will be released very soon.

Thanks.

 

[andreamarucci]

Good but there isn't a quick fix I can apply so that the customer can send his newsletter?

 

[andreamarucci]

I'm asking this since not all the accounts give this error, just one...

 

[twisted1919]

@andreamarucci - unfortunately isn't a quick fix... but i'll have the release done today so you can update.

 

[andreamarucci]

Ok I'll check here later...

 

[frm.mwz]

@andreamarucci - unfortunately isn't a quick fix... but i'll have the release done today so you can update.

always looking forward to it...it is like xmas...can't wait...thx

 

[andreamarucci]

i'll have the release done today

Hello, there's any news about the new fixing release? Sorry for insisting but I've a problem with just one customer and it has to send the newsletter today... Don't know why other customers are not affected...

 

[twisted1919]

Hey,
It's going to take a bit more than expected, sorry for this, but there are some issues i have yet to find solutions.
Sorry for the delay.

 

[frm.mwz]

Hey,
It's going to take a bit more than expected, sorry for this, but there are some issues i have yet to find solutions.
Sorry for the delay.

that is totally cool, no worries, take your time

 

[andreamarucci]

Well, another problem, don't know if related or not, is that someone is not able to send any newsletter. Mailwizz tell that the campaing is sent but no one has received it...

 

[frm.mwz]

Well, another problem, don't know if related or not, is that someone is not able to send any newsletter. Mailwizz tell that the campaing is sent but no one has received it...

maybe mwz sent it out to the delivery server, and the delivery server did not deliver?
what is your setup re delivery server(s) for that customer? third party smtp (e.g. sendgrid)?

 

[andreamarucci]

NO, the delivery server, sendgrid in this case, has never received a single email. Strange is that another account has sent out all his email. Don't really know...

 

[Morten Virik]

We're experiencing the same issues:

- Sending template test: Error 500
- Sending campaign test: Error 500
- Sending campaign: GIVEUP on all recievers

On of our clients has a very important campaign scheduled for Sunday. What's the status on your fix?

Thank you.

 

[frm.mwz]

We're experiencing the same issues:

- Sending template test: Error 500
- Sending campaign test: Error 500
- Sending campaign: GIVEUP on all recievers

On of our clients has a very important campaign scheduled for Sunday. What's the status on your fix?

Thank you.

try setup new delivery server and see if that works

 

[frm.mwz]

NO, the delivery server, sendgrid in this case, has never received a single email. Strange is that another account has sent out all his email. Don't really know...

can u send a test email with that delivery server where that customer could not send anything?

 

[Morten Virik]

try setup new delivery server and see if that works

Actually. Changing the mail server did help. Thank you very much!

 

[frm.mwz]

Actually. Changing the mail server did help. Thank you very much!

you're welcome

 

[andreamarucci]

try setup new delivery server

Changing the mail server did help

So you're telling me that changing the delivery server does the trick? But why if everything worked so far?

 

[andreamarucci]

a bit more than expected

Any news?