error encodage in version web

[wissem]

Hi
when i send campain emailing the display of web version show with encodage incorrect
view this example
How i can fix this problem

 

[roAdrian]

I use this to convert special characters - https://www.emailonacid.com/character-converter

 

[wissem]

Before this last update this problem does not exist
I can't ask all my customers to access this link to create a simple newsletter, the direct integration of the images is deleted, the display in the web version is not correct, ... really It is not effective and insufficient

 

[Andy]

You need to make sure you have this piece of string in your html header
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">

While the character converter tool is good as well I prefer using the XML type character map for the simple reason that they are much easier to remember because of its logic. https://en.wikipedia.org/wiki/List_of_XML_and_HTML_character_entity_references

You can construct them using the & and ; and put the _name_ in between.

For example :
&quot; = "
&eacute; = é
&egrave; = è
And so on ...

You can just start typing you text as usual, in French, and then use Search and Replace to replace all é by &eacute; in the HTML code, and do on.

Regards,
Andy

 

[Andy]

Before this last update this problem does not exist
I can't ask all my customers to access this link to create a simple newsletter, the direct integration of the images is deleted, the display in the web version is not correct, ... really It is not effective and insufficient

You can create a tutorial though

 

[twisted1919]

To add to the above, it might also worth the check against the web server and make sure it sets proper headers for utf-8 encoding.