Error: From email address: "a@g.com" not allowed - While Validate this server

[Kranthi Kumar]

Hi,

after adding delivery server from elastic mail, unable to validate the server, getting below error

• Cannot send the confirmation email using the data you provided.
• Here is a transcript of the error message:
• Error: From email address: "a@a.org" not allowed.

A few months back we have already added delivery servers with success, but now try to add new (unable to validate)
Please help me to resolve this

Thank you

 

[twisted1919]

from elastic mail,

Check with elasticemail, most likely your account is limited to send emails only from verified email addresses, and that address is not one one them and you will have to verify it before using it.