High Open rate but most opens are with same Ip's

S

serge rizhkov

New Member
Hello,

Has anyone seen this happen? High open rate but then i realized that it's some kind of a glitch? Most opens have same ip's showing, i tried sending to my own list of email and same thing its showing high open rate with same ip's.

What can i do to fix this?

Any help much appreciated!
 
@serge rizhkov - it's the Google Image Proxy which downloads the emails for their customers and will scan them, triggering various actions like multiple opens. There's not much we can do about this.
 
It indeed might be Google Image Proxy, BUT it could also be a spamtrap ip. If you can share the IP that opens I can check for you.
 
If any IPs do not get geolocation data on first scan, would it be possible to have a re-scan button to get those the missing location data?
 
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