If I have a catch all in the email box monitor but also specific phrases are they all applied?

J

jhall95

Member
For example if there is a any reply at all i.e. * then unsubscribe them from follow ups

but also having if they say "do not contact" they should be blacklisted

would they both be applied or in the order they are done?
 
Hey twisted,

the difference here is the action associated to the wildcard is unsubscribe, but the action for "do not contact" would be blacklist. So if someone messages saying "do not contact" what status would the contact be after the email box monitor has been run? Unsubscribed or blacklisted?
 
jhall95 said:
the difference here is the action associated to the wildcard is unsubscribe, but the action for "do not contact" would be blacklist. So if someone messages saying "do not contact" what status would the contact be after the email box monitor has been run? Unsubscribed or blacklisted?
Click to expand...
These conditions will be applied to the email body and if matched, the given action will be taken against the email address.
Conditions are applied in the order they are added and execution stops at first match.
 
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