Images and click throughs -- to 404 page

[Publisher1953]

The email sends -- and "tests" okay -- but when it goes out, when people click on the links and images, they are directed to a 404 page. In other words, they can't do anything.

Note when I send a test email to myself before launching the program, the links work correctly.. So something is going wrong in the sending process.

I'm not sure where to even look to solve this problem.

 

[Just Me]

Can you give one not working link or links and name of your site with Mailwizz.
You can check your tracking domain. Is it working?

 

[Publisher1953]

Here is a link to the latest email (test) sent, based on the webversion "view" link on the "campaign overview" dashboard within the mailwizz "customer" console. I can access the mailwizz site and tools front end and back end without trouble.

http://www.construction-marketing.org/newsletter/latest/campaigns/fz050abkny911

When I tried to test a new email today I got "email delivery is temporarily disabled"

 

[Just Me]

Is this domain for mailwizz sript? Where did you installed mailwizz? I think mailwizz it is not here http://www.construction-marketing.org

 

[Publisher1953]

It is the domain, but it is under the the subfolder newsletter. Fortunately I have two consultants working on the problem and they isolated the main issue -- that i had managed to lose the mailwizz index file. The system is running now, but there need to be some further refinements. However, I think we have things under control.

 

[Just Me]

I installed mailwiz script into mailwizz.mydomain.com and main site published on mydomain.com . No problems at all. But better to have 2 databases one for the script only and one for the site.