Installation problems - stuck on welcome page

[corey34]

I am having issues with the installation. When I go to /install and enter all my information, it just refreshes the page and nothing else happens.

I saw this is an issue that has happened before and read these instructions: https://kb.mailwizz.com/articles/installation-does-not-pass-the-welcome-screen/.

But after doing all of this, it still does not work.

 

[Allante Johnson]

I am having issues with the installation. When I go to /install and enter all my information, it just refreshes the page and nothing else happens.

I saw this is an issue that has happened before and read these instructions: https://kb.mailwizz.com/articles/installation-does-not-pass-the-welcome-screen/.

But after doing all of this, it still does not work.

@Jatin Sahani

 

[sharif]

@corey34

Hi,
Maybe file missing , Again Download fresh Copy and upload your Server , Then Try...........

 

[Vpul Shah]

@corey : From which version you r updating with latest ver ?

 

[corey34]

@corey34

Hi,
Maybe file missing , Again Download fresh Copy and upload your Server , Then Try...........

I tried that already and same problem

@corey : From which version you r updating with latest ver ?

I am using the latest verion as a fresh install

 

[sharif]

@corey34

Are you Sure ? Your Server Configuration is Correct ?

 

[corey34]

@corey34

Are you Sure ? Your Server Configuration is Correct ?

No. Are there specific server configurations that I should have, other than what it says here: https://kb.mailwizz.com/articles/installation-does-not-pass-the-welcome-screen/

I know step 2 of the installation checks different server requirements but I can't even get to that step.

Thanks

 

[corey34]

A little additional information:

I ran the install once and got to step 2 and saw that I did not pass 2 of the requirements. I contacted my host to get them added and they did it for me. Then when I went back to the install steps, that was when I started having the issue of not being able to get passed step 1. I then deleted Mailwizz and installed it again and still no luck.

 

[sharif]

@corey34

Configuration !

 

[corey34]

@corey34

Configuration !

Are you saying you think it's configuration? If so, how do I figure out what needs changed/fixed?

Thanks

 

[sharif]

No ! There no special configuration ! Which one not passed ? Are you use VPS server with cpanel ?

 

[corey34]

No ! There no special configuration ! Which one not passed ? Are you use VPS server with cpanel ?

"PDO extension" and "PDO MySQL extension" were the ones that failed.

Yes, I have VPS with cPanel

 

[sharif]

Can Enable this two extension from edit php.ini file . centos or redhat etc/PHP.ini

 

[corey34]

They are enabled now. The host did it for me. After getting that fixed though is when I started getting this new error.

 

[Vpul Shah]

Give me error.

Lets solve it and start to use Mailwizz.

 

[sharif]

error not problem ! provide screenshot about errors .

 

[corey34]

I don't know what the error is. Here is what happens:

• I go here: /install/index.php
• I enter all my information
• I click "next"
• the page just refreshes and deletes all the information I typed in

That's it. I cannot move on to step 2 ("Requirements")

 

[sharif]

HI,
Check Your server error Log and Check MailWizz Server Requirements Download . Upload your server and Test

 

[Jatin Sahani]

@corey34

If you want professional installation, kindly connect with me on skype.

Add me :- jatinsahani@outlook.com

Thanks

 

[twisted1919]

@corey34 - Still struggling with this? If so, please let me know.