Internal Server Error After a few imports

[Matheus Muller]

Im trying to upload a 300.000 csv file but after a few (10.000) it stop and get a internal server error,
Tryed to split the file in 50.000 max lines, but its dont work.
In the system logs dont show any error.

 

[Matheus Muller]

another file both of them stopped after 6k

 

[frm.mwz]

Im trying to upload a 300.000 csv file but after a few (10.000) it stop and get a internal server error,
Tryed to split the file in 50.000 max lines, but its dont work.
In the system logs dont show any error.

View attachment 4151

another file both of them stopped after 6k

View attachment 4152

Your data might not be RFC compliant, fix that first, then it will import just fine, provided the server is set to have enough resources (and sometimes 'check MIME type off' helps too).

 

[twisted1919]

@Matheus Muller - as @frm.mwz says, most likely your server kills the long running processes, or the process takes very long to import and it times out.
What server is this? is it a VPS or some shared hosting ?

 

[Matheus Muller]

Its a shared hosting, but the problem happens in the first 6k users
So it would take not more then 1 minuts to run this.

I tryed all the things change the type of file, and i still got this issue.

 

[sendmedialtd]

Running something such as MailWizz on a shared server is never a good idea. You will always encounter problems due to the fact you cant control any of the server settings. This is probably why you are getting an issue, due to some sort of setting on the server that you cant change.

Also run MailWizz on a VPS or Dedicated Server, never shared.

 

[twisted1919]

Its a shared hosting, but the problem happens in the first 6k users
So it would take not more then 1 minuts to run this.

You can open support ticket with backend login and url and the list you want to import and i can give it a go.

 

[Markt33]

You can open support ticket with backend login and url and the list you want to import and i can give it a go.

Hi Twisted i am getting same error check the below but not 1 was imported....

https://ibb.co/K9GC16t

 

[twisted1919]

@Markt33 - What;'s your import settings from backend > settings > import/export?

 

[Macguiver89]

IM busy migrating my installation to another server.

Im getting the same error.

What setting do you suggest i use in backend for importing?
Currently is CLI import enabled = No (tried this as yes. Same issue)
Import at once 20 000
Pause 1
file size limit 2 MB

 

[Macguiver89]

After checking my other server. I changed the Import at once to 500. And everything is working perfectly now

 

[laurentiu]

Currently is CLI import enabled = No

This option is for command line import, the command line importer(CLI) is used to queue import files to be processed from the command line instead of having customers wait for the import to finish in the browser.
Click ok info button and read how to make it work.

 

[achalag25]

I am getting Same Error, I am using VPS With 4 GB Ram - List is about 40k Email ids.

 

[twisted1919]

You're running the importer in batches of 1k subscribers, this is really a lot and you need a good server to do this, try to lower than number to 300 at most.

 

[achalag25]

You're running the importer in batches of 1k subscribers, this is really a lot and you need a good server to do this, try to lower than number to 300 at most.

What Server Config is Recomended ?? Below are my Server Stats

 

[twisted1919]

@achalag25 - I meant your import settings from backend > settings > import/export

 

[achalag25]

@achalag25 - I meant your import settings from backend > settings > import/export

Yes I have done that, But process is very Slow.. So i was Asking recommended Server Configuration

 

[achalag25]

How Can i Download List of All opens for All Campaigns Together .. I have 109 Campaigns for which i need to download List of Opens.

 

[twisted1919]

But process is very Slow..

That's expected, importing does a lot of work, it is slow by its nature. If you need it faster you'll need to ramp up the server resources.

How Can i Download List of All opens for All Campaigns Together ..

That's not currently possible, sorry.

 

[achalag25]

Can you recommend Server Resources..