Mailwizz says "General error" and every day goes offline by itself

EugeneBos said:
Why update? How is it related to the problem?
Click to expand...
Since you wrote "General Error", no screenshot or any further information before or after the "General Error" . Then my first suggestion is to update your app.

Also, error like this do make the app go offline.
Code: 
{"errors":{"license_key":"This license is already registered to another MailWizz instance"},"message":"General error","status":"error"}



Best,
Omni - Bulk Email Marketing Specialist.
TG ID: https://t.me/omniknoweth
 
Because there is no additional information.
Ok, you say to update - I disabled it completely including part where it moved app offline.
You say it can be a license - I'll disable the license check as well if the previous one won't help.
Thanks.
 
EugeneBos said:
Why update? How is it related to the problem?
Click to expand...
It is. There are some changing to license checking API which are addressed in the newer versions. Please read: https://www.mailwizz.com/kb/this-license-is-already-registered-to-another-mailwizz-instance/

EugeneBos said:
Ok, you say to update - I disabled it completely including part where it moved app offline.
You say it can be a license - I'll disable the license check as well if the previous one won't help.
Click to expand...
That is not ok. That means you will modify the core files and we cannot offer support if you go that way
 
You must log in or register to reply here.
Back
Top