Mandrill Spam Complaints

[Gerard Michel Vollet]

I have 1 Spam Complaints in Mandrill and I do not see it incremented in the campaign's stats.

I am using the API and bounces are showing.

Anything I missed?

 

[twisted1919]

You'll see this in the "Unsubscribes" area only when mandrill posts the data to your mailwizz app.

 

[Gerard Michel Vollet]

How can I be sure Mandrill posts the data to MW?
Do you mean that people who spam complain are automatically unsubscribed?

 

[twisted1919]

How can I be sure Mandrill posts the data to MW?

See your mandrill dashboard, especially the webhooks area.

Do you mean that people who spam complain are automatically unsubscribed?

Yes.

 

[Gerard Michel Vollet]

I see the web hooks in Mandrill.

Should this show in the "Abuse reports" column?


Thanks

 

[jera]

abuse reports, does not refer to the issue of spam, but including mw link within the email body "Report abuse" that is to find out if your customers are abusing their subscribers.

When there is a complaint spam, which makes mw is fun to internal blacklist mailwizz.