Move purchase code to new fresh server installation

[Matthias Ambré]

Hi there, now i ordered a new server which offers cron jobs. Now i have a problem with activating the script, maybe because i entered my license code on the old server before? When i enter the purchase code it just reloads the page emptying the form. no error message, no information, no step forward.

How can i deactivate the old one? Or do is do something wrong / missing something?

Tank you for your support!

 

[twisted1919]

@Matthias Ambré - Please see https://kb.mailwizz.com/articles/installation-does-not-pass-the-welcome-screen/ which is most likely what happens to you.

 

[frm.mwz]

Go to your customer area:
https://www.mailwizz.com/customer/guest/index
there you find your licenses, where you can update the IP address for the current server.

 

[Dadamuga Mazino]

Go to your customer area:
https://www.mailwizz.com/customer/guest/index
there you find your licenses, where you can update the IP address for the current server.

does this still work? The link you posted doens't open that page

 

[Dadamuga Mazino]

does this still work? The link you posted doens't open that page

never mind guys, I found the new URL is https://www.mailwizz.com/update-license/