Need DNS Record for my Bluehost account

[memimran]

Hello Support Team,

I was able to install Mailwizz on my host, however setting up bounce server and delivery server is an issue. I have tried as instructed in the video but it does not work, it gives error, I am attaching a screenshot for your review.

I contacted Bluehost where I have the shared hosting and we tried few options but it did not work, we would need the DNS Record to get it configured at our end so the server can point in the right direction.

Please check and let me know as soon as possible.

Thanks
Imran

 

[twisted1919]

@memimran - please open a support ticket and include the connection details you are using so that we can try them as well.

 

[twisted1919]

https://forum.mailwizz.com/support-tickets/open

 

[memimran]

Thanks, I have opened up the ticket already, but that is taking sometime for the support o get back, I was hoping someone in the forum may have some solution to the problem i am facing.

 

[twisted1919]

@memimran - Sorry, sometimes our queue is longer than expected, but we do answer everyone as soon as possible.