No group, just customer

[SpyPower]

Hi there, I'm new to the forum but been using the platform from February.
I have customers that wants customized settings, like send 8500mail/month or 10mail/month and use for example 2 mail server or 3 mail servers custom or not. Is there a way to make this available to them by NOT making individual customers groups for each one?

 

[twisted1919]

@SpyPower - Nope, you'll need to use groups.

 

[SpyPower]

@twisted1919 and one more question.
Is there a way to send some sort of notification when a user reached his quota? I use it as a limit and block the user from sending more but i don't know when he reaches it thus resulting in paused campaigns.

 

[Vpul Shah]

In that case you can set when customer reach quota, reset it. So it start sending campaign.

 

[SpyPower]

Thanks @Vpul Shah for your fast answer. but i need to know when this reset happens in order to charge him accordingly.

 

[Vpul Shah]

Either you need to track when it reset quota.

Or you can monitor customer limit in Customer list and then reset quota manually.

 

[SpyPower]

So, the answer is: no there is no way to send a notification when reaching quota or changing group by reaching quota.
Did i receive correct?

I know how to keep track of clients when reaching quota, but sometimes this may happen when i am asleep, so i need some kind of notification.

 

[twisted1919]

@SpyPower - For now indeed there's no way to get notified.
The whole quota logic will be rewritten from scratch in future though, to be more extensible...

 

[SpyPower]

Thank you both guys for giving me those helpful information. I will be looking for the new quota logic then.