No input file specified Error

[ahmed.issmail]

Hello in mydomain.com/backend/index.php/guest/index I have this message: “No input file specified”

After the instalation.

What can I do? and the article page seems dosnt work !!

 

[twisted1919]

Hey,

This is a issue with the server itself not with mailwizz.
Have a look at https://www.google.ae/search?q=No+i...0l5.630j0j7&sourceid=chrome&es_sm=91&ie=UTF-8

Your host is the only one that can help.
Thanks.

 

[ahmed.issmail]

thanks alot
i fixed by this way

http://support.statamic.com/kb/hosting-servers/running-on-godaddy :

but now seems to have one more problem
the css file doesn't load any help

 

[twisted1919]

Maybe you can share a url with your app so we can see if it loads or not ?

 

[ahmed.issmail]

http://mails.dotretina.com/backend/

and some times i have to refresh the page more than one to open
Thanks for your fast replay

 

[twisted1919]

Right, before sending you to the support guys again, can you create a test.php file so that i can access it at http://mails.dotretina.com/backend/test.php and in it put this:

<?php
echo '<pre>';
print_r($_SERVER);

Then let me know.

 

[ahmed.issmail]

Done
http://mails.dotretina.com/backend/test.php

 

[twisted1919]

Ok, so the issue is here, your server says that the document root is
[DOCUMENT_ROOT] => /var/chroot/home/content/75/11465975/html which is wrong since you have installed mailwizz in a folder called mails in the html folder, so the correct value should be
[DOCUMENT_ROOT] => /var/chroot/home/content/75/11465975/html/mails


You have two ways to go about this:
1. You contact your host for advice
2. You open the file apps/init.php and at line 17 you have:

// set the developer ip addresses, separated by a comma
defined('MW_DEVELOPERS_IPS') or define('MW_DEVELOPERS_IPS', '');

Before that line you will have to add some code, like shown bellow:

if (isset($_SERVER['REAL_DOCUMENT_ROOT'])) {
    $_SERVER['DOCUMENT_ROOT'] = $_SERVER['REAL_DOCUMENT_ROOT'];
}
// set the developer ip addresses, separated by a comma
defined('MW_DEVELOPERS_IPS') or define('MW_DEVELOPERS_IPS', '');

Then save the file and reload your backend.

However, i really advice you to have a talk with your host about this
because the way it looks right now it's not correct.

 

[ahmed.issmail]

I tried the second way still the same
i will send to the host to see what to do
thanks a lot for your fast response
really appreciated

 

[ahmed.issmail]

hello
remember me
i still have the same problem and i contacts the host manger ( GoDaddy ) and the told me the error in the redirect in the code
please advice what to do

 

[ahmed.issmail]

i tried to install it in the root directly in this domain
http://capsulat.com/

 

[twisted1919]

@ahmed.issmail - hi man, the response is the same, this isn't related to mailwizz but to the way godaddy does their virtual hosts for domains. you only have the options i told you about above. If godaddy says it's a problem from the code, then they don't know what they talk about.
Funny thing is that there are a number of customers hosting mailwizz at godaddy and they don't have this issue at all.

 

[ahmed.issmail]

i really dont know what to do !!
can at least recommend another hosting service i can use

 

[twisted1919]

PM me with FTP login, let me see if i can do something for you.

 

[Kanhaiya]

Hi I have the same issue and having godaddy hosting. please help .

 

[frm.mwz]

Hi I have the same issue and having godaddy hosting. please help .

change your host, you will find good ones in the 'third party' section of the forum under 'reliable hosts'

if you have mwz problems and need fix/help/speed/etc, just get in touch