Not able to Add Bounce server

[duraiselvan]

Hi

I added the bounce email address and server details to process bounces, but its not able to connect,
Please refer this : http://prntscr.com/cmuu9p

i tested separately on bounce server and email address on another app, its connecting fine,
FYI : http://prntscr.com/cndstb
Hope something missed

 

[frm.mwz]

Hi

I added the bounce email address and server details to process bounces, but its not able to connect,
Please refer this : http://prntscr.com/cmuu9p

i tested separately on bounce server and email address on another app, its connecting fine,
FYI : http://prntscr.com/cndstb
Hope something missed

try with full account name and hostname

 

[duraiselvan]

try with full account name and hostname

I tested with full hostname and mail.domainname etc. but its not working,

 

[twisted1919]

@duraiselvan - it seems there's a firewall preventing you to connect or your hosting is blocking you when you do external connections.
Best is to show that error to your host and see what they have to say.