Not sending regular campaigns

[Alejandro]

Hi, Guys...

Hope you can help me...

Can't send a regular campaign; it will simple get stuck on sending (0%), but the things is that autorresponders are working ok and also the testing campaign email... I don't get any error; I've checked the error logs and got nothing... also, I'm with latest PHP version and checked the cron jobs too and they are exactly as they should...

some ideas? It just to work ok but after the upgrade I've got this

 

[laurentiu]

@Alejandro - It might happen because your php version from command line is distinct from the one from the browser.
In order to understand exactly what is going on, check this article https://kb.mailwizz.com/articles/debug-send-campaigns-command/

 

[Alejandro]

Ohh, thanks, man, but I think that that command line thing is way to advance for me... I don't now how to do it. I've tried to follow the steps and I found a thing, though. The cron jobs where changed, automatically. Yesterday they where ok, and now they misconfigure automatically..attaching you two captures, the correct ones and the automatically changed... I've talked to the blue host support (where i got my server), and they told me that for some reason the scrips are causing the trouble... but I don't think so... maybe this changes are affecting the sending of the regular campaigns? because my autorresponders they keep working all right.

and they change in to this, automatically.

 

[Alejandro]

I've figure it out and I run the command trough terminal, this are my results:

I don't see any weird stuff, though. Is a long text, I'm putting it here as a note.

https://www.evernote.com/l/AK8INBrESTlM0aWjfLekDaBvtylLX-gD--o

 

[twisted1919]

@Alejandro - Your problem is that your hosting does not allow you to run the scripts at each minute interval and they move it to once at 15 minutes at least.

I've figure it out and I run the command trough terminal, this are my results:

I don't see any weird stuff, though. Is a long text, I'm putting it here as a note.

https://www.evernote.com/l/AK8INBrESTlM0aWjfLekDaBvtylLX-gD--o

The results look almost fine, the problem is the hosting moving your cron jobs.

I say almost fine because in your example i see:

Which is the cgi-fcgi php handler, not the cli one, i.e:

PHP 7.1.16 (cli) (built: Apr  1 2018 13:14:42) ( NTS )
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