open stats are not proper

[Rajendra Singh]

Hi @twisted1919 ,

I noticed results of my campaigns and found mailwizz is not showing proper stats. It is not fetching exact user agent name and IP. showing all browsers to mozilla. Could you please check and resolve the issue?
I am enclosing a snapshot for reference.

 

[twisted1919]

@Rajendra Singh - There's no issue, it's just how Google Image proxy works: https://www.google.ro/search?q=goog...0l2j69i64l2.2854j0j7&sourceid=chrome&ie=UTF-8

 

[Rajendra Singh]

thanks for reply @twisted1919 .

How to fetch original browser id/ user agent of opener?

 

[twisted1919]

@Rajendra Singh - Unfortunately it's impossible if they are using gmail. We have to live with it.

 

[Rajendra Singh]

well, it is also not fetching with other ISPs except gmail. Not fetching user agent with hotmail, yahoo, aol and comcast etc.

 

[twisted1919]

@Rajendra Singh - Not something mailwizz can fix. mailwizz just stores whatever user agent is given.