please assist me to resolve this error (CDbException)

A

arvin20

New Member
hi

i have a problem please assist me

when i want to log in to mailwizz, i get this error


CDbException
CDbCommand failed to execute the SQL statement: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away
--------------

or

CDbException
CDbConnection failed to open the DB connection.



i searched a lot but i could not resolve this problem
 
Are you intalling or you already did the installation process?
The message is clear: you don't have an active connection the the DB.So or is not set up (MW not already installed) or the db itself is not reachable from MW (network problems, mysql is down,etc).
 
Hip said:
Are you intalling or you already did the installation process?
The message is clear: you don't have an active connection the the DB.So or is not set up (MW not already installed) or the db itself is not reachable from MW (network problems, mysql is down,etc).
Click to expand...
i installed mailwizz 8 month ago! and i am sending emails every day
today i get this error ! :(
 
i cheked this in root
# service mysql restart

i get this error
ERROR! MySQL server PID file could not be found!
Starting MySQL. ERROR! The server quit without updating PID file
 
So your DB is down.Check with your DB admin.Or your hosting provider if the case.That's not a issue with MW.
 
Mysql creates the PID file each time you restart/start. Normally that error is a file/folder permissions error. Check the MySQL logs to see what it is saying.

Search Google for: "Starting MySQL. ERROR! The server quit without updating PID file"

you will get plenty of possible solutions.
 
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