Problems trying to access delivery reports

P

puntoticket

New Member
Hi guys

We're currently having this problem whenever we try to access stats for campaigns that were already delivered:

1587586780996.png

This kills our Ecommerce traceability, making impossible for us to knowledge which costumer made a purchase on our website

(Currently using version 1.9.6)

Many Thanks
 
puntoticket said:
Hi guys

We're currently having this problem whenever we try to access stats for campaigns that were already delivered:

View attachment 9848

This kills our Ecommerce traceability, making impossible for us to knowledge which costumer made a purchase on our website

(Currently using version 1.9.6)

Many Thanks
Click to expand...
You are facing this problem in all campaign stats ?
 
This happens because in backend > settings > cron you have selected to remove campaign logs, so after 5 days, these are removed and you cannot see detailed stats anymore. This helps because it keeps the database small and fast, but the downside is that you don't get access to detailed stats after 5 days after the campaign finished sending.
 
twisted1919 said:
This happens because in backend > settings > cron you have selected to remove campaign logs, so after 5 days, these are removed and you cannot see detailed stats anymore. This helps because it keeps the database small and fast, but the downside is that you don't get access to detailed stats after 5 days after the campaign finished sending.
Click to expand...
Is there any way to Increase those days from 5 to 30, so if we want to keep stat for 1 month we can apply.
 
Vpul Shah said:
s there any way to Increase those days from 5 to 30, so if we want to keep stat for 1 month we can apply.
Click to expand...
You can add in apps/common/config/main-custom.php bellow param and this will overwrite default settings:

PHP: 
'params' => array(
    .....
    'campaign.delivery.logs.delete.days_back'   => 30,
),
 
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