Remove admin address from customer footer

[Biggie]

I created a customer account to use as a customer, after uploading and editing template, I sent out a sample campaign to myself and found out that the backend admin contact details is added as a footer details, showing admin Name and address.

Please what have I done wrong.
Thank you

 

[Vpul Shah]

Check your Group - Campaign - Footer - If by mistake you have entered such content/tag there.

 

[Biggie]

I have checked and nothing is there.

 

[twisted1919]

@Biggie - Maybe the service you are sending through is adding this info ?

 

[Vpul Shah]

Which SMTP service you are using ?

Sendgrid / Elasticemail are adding Footer in your email.

 

[Biggie]

@Vpul thanks. I use Elasticemail. Is there a solution to that ?

 

[twisted1919]

@Biggie - Use the [UNSUBSCRIBE_URL] tag.

 

[Biggie]

@twisted1919 please explain. I am newbie on this

 

[twisted1919]

@Biggie - In your email template, in the footer of the email, insert this tag:
[UNSUBSCRIBE_LINK]
This might help you.

 

[Vpul Shah]

@Vpul thanks. I use Elasticemail. Is there a solution to that ?

For Elasticemail, you need to use Unsubscribe merge tag and also account address tag.