Reset Password issue

[daris]

when our customer or myself request for password reset, we need wait between 30 mins to 2 hours after received the reset password email. How I can resolve this issue ?

 

[twisted1919]

Make sure the transactional emails cron runs each two minutes ( */2 * * * * )

 

[daris]

It already set to 1 minutes. Pls verify the cron setting

 

[daris]

twisted1919, can u confirm the setting ?

 

[Rob]

Try using the path to your normal php5 location not php-cli also check your cron logs to see if it is firing or if there are any errors..

 

[twisted1919]

@daris - That setting means to run at minute 1 of each hours. It is not correct. Replace 1 with a *

 

[Rob]

@twisted1919 good catch! I completely misread that one!

 

[twisted1919]

@Rob - That's why four eyes is better than two )

 

[daris]

Issue resolved

 

[fabyc]

Make sure the transactional emails cron runs each two minutes ( */2 * * * * )

This means that URL for reset password works only sending email with third party like when it is sent campaigns?

Is there a way to use the own server (for example sendmail) in where is hosted MW for sending reset password requests?

Thanks

 

[Vpul Shah]

@ Fabyc : create a delivery server and select it for Transaction Email only. So it will use for transactional email like password request, new user registration like that...