Sendgrid & Mailwizz Bounces Not Working

[mppc]

I'm following this guide (https://kb.mailwizz.com/articles/adding-a-new-sendgrid-delivery-server-web-api/) when setting up Sendgrid but I'm unable to get the bounces to come through into Mailwizz.

Here is a video of what I'm dealing with: https://www.loom.com/share/d97de91f122043b18335e71018b792c8

Please advise what to do next.

 

[majid1f]

Near cancel button click info button icon

 

[twisted1919]

@mppc - did you figured it out?

 

[mppc]

Not yet. Once I click on the "Info" button it want me to make sure the webhook is created. Here is what I see: https://www.loom.com/share/27c7546e60ec4b1e97aeec4d7c5502f2

What are the next steps from here? How do I create the webhook?

 

[laurentiu]

@mppc - You need to check if webhook is created correctly and enabled in your sendgrid account, check this article https://sendgrid.com/docs/for-developers/tracking-events/getting-started-event-webhook/