SendGrid Supression

[Brett]

Sendgrid no longer have the Bronze packages I think its been replaced with 'Essentials' plan
Although you can still access their old pdf contain bronze
https://sendgrid.com/mkt/assets/pdfs/SendGrid_Pricing_Plan_Comparison_Chart.pdf

Anyway my question is - in order to receive bounce and spam reports, we simply need to create the API key and update the permissions to allow MW 'Full access' to the Suppression setting?

I am using the Essentials plan

Thanks

 

[twisted1919]

@Brett - Mailwizz doesn't do a check on the plan anyway, it is just showing a notice, so i guess it should work just fine.

Anyway my question is - in order to receive bounce and spam reports, we simply need to create the API key and update the permissions to allow MW 'Full access' to the Suppression setting?

I guess so, i haven't really been up to date with their changes lately.

 

[Brett]

Bounce handling doesnt seem to be working.
Using the webapi Sendgrid should send the bounces back to the MW app but its not.
I get zero bounces reported in MW and 42 in Sendgrid for example.

Can you explain how the API should work to process opens / bounces / unsubs etc ...
Is the Event webhook invoked to process all the stats?
https://sendgrid.com/docs/API_Reference/Web_API_v3/Webhooks/event.html

Does MW use SMTP API or WEB API V3?


Also seeing a discrepancy in the open stats reported. On a test SG will report 9 unique opens. MW it reports only 1
Seems the setup is not using stats from SG - the Events webhook is not being utilised maybe?

Not sure how I would go about debugging this - any pointers?

Thanks

 

[Brett]

Actually I think I just found the problem ... things were not turned on inside Mail Setting tab.