SendinBlue bounce statistics

J

jepsen

New Member
Hello,

Recently added Sendinblue as a delivery server, but it seems there's an issue with the webhook.
I've double checked that the webhook in SendinBlue is correct per the details in the information box in the delivery server info. It matches. I've ticked the following in the webhook settings:

- Soft Bounce
- Hard Bounce
- Invalid email
- Blocked
- Complaint
- Unsubscribed

There's currently 427 sent events, but no details about these in the Mailwizz installation.

We have 5 delivery servers setup currently, and only Sendinblue is causing issues in regards to the webhook. There's no issues pushing the emails to SendinBlue. While we only have 27 blocked contacts, which can be managed with export and imports, it's going to become an issue as we increase traffic to Sendinblue.

Anyone else having these issues, and if so, is there a fix?
 
jepsen said:
There's currently 427 sent events, but no details about these in the Mailwizz installation.
Click to expand...
What's the response for these events from your web server?
We did some work related to bounce handling in 1.4.4 version, maybe upgrading will help.
 
Hello twisted,

Response is 200:
Code: 
94.143.17.8 - - [05/Oct/2017:10:31:10 +0000] "POST /email/index.php/dswh/6 HTTP/1.1" 200 236 "-" "SendinBlue Webhook"
94.143.17.8 - - [05/Oct/2017:10:31:13 +0000] "POST /email/index.php/dswh/6 HTTP/1.1" 200 236 "-" "SendinBlue Webhook"
94.143.17.8 - - [05/Oct/2017:10:31:16 +0000] "POST /email/index.php/dswh/6 HTTP/1.1" 200 236 "-" "SendinBlue Webhook"
94.143.17.8 - - [05/Oct/2017:10:31:28 +0000] "POST /email/index.php/dswh/6 HTTP/1.1" 200 236 "-" "SendinBlue Webhook"
94.143.17.8 - - [05/Oct/2017:10:31:50 +0000] "POST /email/index.php/dswh/6 HTTP/1.1" 200 236 "-" "SendinBlue Webhook"
94.143.17.8 - - [05/Oct/2017:10:31:51 +0000] "POST /email/index.php/dswh/6 HTTP/1.1" 200 236 "-" "SendinBlue Webhook"
94.143.17.8 - - [05/Oct/2017:10:31:50 +0000] "POST /email/index.php/dswh/6 HTTP/1.1" 200 236 "-" "SendinBlue Webhook"
94.143.17.8 - - [05/Oct/2017:10:31:55 +0000] "POST /email/index.php/dswh/6 HTTP/1.1" 200 236 "-" "SendinBlue Webhook"
94.143.17.8 - - [05/Oct/2017:10:31:56 +0000] "POST /email/index.php/dswh/6 HTTP/1.1" 200 236 "-" "SendinBlue Webhook"

I'll take a look at the update. :-)
 
Gotcha, open a support ticket with backend app login and ftp login and i'll place some logging in the app to see what is going on.
We'll fix this ;)
 
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