Subaccount deactivation

[AntMF]

Hi
I keep getting messages in my mailwizz install from the system which say:
Subaccounts inactivation due to parent account inactivation or revoked permissions.
and then the subaccount of my colleague is made inactive by the system.
I haven't deactivated a parent account or revoked permissions. What else could be the reason for these messages?

 

[laurentiu]

I haven't deactivated a parent account or revoked permissions. What else could be the reason for these messages?

This message comes when your customer make part of a group and this group don't have permission to use subbacounts. Basically subbacount for that customer has been created when this customer had access to this option to create subaccounts and then is moved to another group where this option is disabled.

 

[AntMF]

Thank you