Subscriber not confirmed anymore!

[Arta]

Hi!
I have merged some lists. Each of them has a Custom Field "Has open", which is used as a segment.
The subscribers status is "Confirmed", including merged list.
I can send normally at merged list.

But...,
I tried to resend a campaign using these conditions:
a) Custom field = Has open (any campaign)
and
b) Unopen (current campaign)
the campaign is reported as "Sent" but the "Processed status" is "ERROR" and the Message is "Subscriber not confirmed anymore!"

 

[twisted1919]

@Arta - This is an issue with version >= 1.4.0 as far as i can tell and it happens when you use a segment for sending.
In order to fix this till i release a new version, open the file apps/common/models/ListSegment.php and at line 247 you have something like:

$criteria->select = 't.subscriber_id, t.list_id, t.subscriber_uid, t.email';

Remove it and save the file. That will do it.

 

[Arta]

Thanks @twisted1919 !
It works.

 

[Niko]

I also have this issue, I deleted that line of code, but now the campaigns remain in Pending-Sending.

 

[twisted1919]

I also have this issue, I deleted that line of code, but now the campaigns remain in Pending-Sending.

That's not related. Make sure you have a high enough Campaigns At Once number in Backend > Settings > Cron

 

[Joseph Ollero]

I have the same issue as well. But my version is 1.5.7. Any ideas on what could be the cause?